Reference

Terms & Conditions for Your Account

tanjung4d Terms & Conditions set the rules for opening an account, using the lobby, submitting payment requests and keeping your login secure.

Account access rulesWallet and receipt checksMobile policy path
tanjung4d Terms & Conditions for Your Account
POLICY HELP ROUTES

Get Help With a Terms Question

A clear contact route helps when a clause affects your account, wallet status or access request.

Account access If phone verification or a policy condition interrupts access, send the account identifier and…
Wallet status For DANA, OVO, GoPay or QRIS questions, provide the payment rail, receipt reference and…
Policy request When you need clarification about access, account closure or a change request, quote the…
ACCOUNT SAFETY DETAILS

How We Apply These Account Rules

Terms & Conditions work best when the operational steps are visible, so we describe how account records, browser access and payment evidence are handled.

Data handling

We use account details, phone verification results and payment references to apply the Terms & Conditions. We do not need your wallet PIN or login password in a support message, and you should remove those details before sending a receipt.

Cookies

Cookies can keep your browser session connected and preserve selected settings. Clearing them may sign you out and require the account path again. The policy still applies whether you access the lobby through a phone browser or desktop browser.

Account security

Keep your phone, password and verification codes private, and sign out on shared devices. If an unfamiliar session appears, contact us through the account route and mention the device path so we can assess the security concern.

Record retention

We retain account and request records for the period needed to apply the Terms & Conditions, address disputes and meet applicable obligations. The length can depend on the record type, so ask support which category applies to your request.

Correction requests

You can ask us to correct an inaccurate name, phone detail or payment reference through the support contact path. We may request account verification before changing records, especially when the change could affect wallet or access checks.

Who to contact

Send policy, privacy or account-access questions through our support route with a concise description and relevant reference number. We will explain the next Terms & Conditions step; never send a password, wallet PIN or verification code.

Terms & Conditions Questions Answered

These answers address the policy searches we hear most often before an account is opened. They cover account control, payment evidence, browser access, policy changes and requests about personal records. If your situation does not fit one of these answers, contact us with the clause or account step involved. We will use the current Terms & Conditions displayed on tanjung4d when explaining your case.

You can read the current Terms & Conditions on this page before opening an account or continuing access. Pay particular attention to account accuracy, phone verification, payment evidence and local eligibility. If a sentence is unclear, contact support and quote the relevant section.

Yes. The same Terms & Conditions apply when you use a phone browser, tablet or desktop. Clearing cookies can sign you out, and phone verification may be requested again before access. The service is available where local law permits.

The policy requires payment details and receipt references to match the account request. For DANA or QRIS, keep the transaction reference available and do not send a wallet PIN or verification code. We may pause a request while the payment evidence is checked.

You can ask us to correct inaccurate account details through the support route. We may first verify that you control the account, particularly when the change affects phone verification, wallet status or a bank transfer reference. We will explain any evidence needed.

Access may be paused when account details conflict, security activity needs checking, payment evidence is incomplete or eligibility is not clear. We will explain the applicable Terms & Conditions step through support. Access remains subject to local law and the current policy wording.

Send a records request through our support contact path and identify the account detail involved. We may ask for proof of account control before acting. Some records can need retention for disputes or applicable obligations, and support will explain the relevant category.

We may update the Terms & Conditions when operational or legal requirements change. The current version is displayed on this page, so check it before using the account again. If an update affects your access or payment request, contact support for clarification.